Terms & Conditions

Benwarin Wines Refund Policy: We want all our customers to be happy ones.  If you have a problem, we want to know about it.  If on tasting the wine you are dissatisfied with the quality, we will collect the remainder of the order at our expense and credit your account with the full purchase price.   If you are dissatisfied for any reason with the quality of the goods supplied (including in relation to breakages), you must notify Benwarin within 7 days of delivery to request replacement or refund.  Benwarin will then notify you [by E-mail] of the day and approximate time at which the company’s shipping contractor will collect the goods. You will need to provide us with the proof of purchase, delivery docket and the original packaging.  Benwarin will pay for any shipping costs incurred in collecting and replacing the order.